TERMS
The small print
Payment
If you place a booking within 31 days of the start date of the course you will be required to pay at the time of booking
If your booking is made more than 31 days before the course starts, you will be required to pay a £50 deposit and should pay in full within 14 days of booking, or no later than 31 days prior to the course start date, whichever is the sooner. If payment is not received by the due date, the booking will be cancelled automatically and the course place will be made available to other students.
Course bookings
Bookings should be made via our website, letter with payment or phone. Telephone bookings must be confirmed in writing upon request. Please quote relevant reference numbers where applicable.
Cancellations
Should circumstances mean that you have to cancel your course and are unable to transfer your booking to another date at the time of cancellation, the following charges will apply:
More than four weeks prior to the course start date – no charge
Two to four weeks prior to the course – 50% of the course fee
Less than two weeks prior to the course – full fee.
NB. Cancellation or transfer must be made in writing and received by the due date.
Non-attendance
If you do not attend a course, and you have not previously informed us, the full course fee remains payable.
Late arrivals/missed sessions
If you arrive late for a course or are absent from any session, we reserve the right to refuse to accept you for training if we feel you will gain insufficient knowledge or skill in the time remaining. In all such cases, the full course fee remains payable.
Unforeseen circumstances
On occasion, unforeseen circumstances may require us to cancel a course. In such circumstances you will be given as much notice as possible and either a free transfer to another course date or a full refund of fees paid.
VAT
All course fees are not subject to the current rate of VAT
